Independent homeowner resource · Denver, Colorado

After the water, the record you keep is the thing you can still control.

Water damage leaves a house in a state that resists neat description: a line on a wall, a smell, a soggy corner of carpet, a pile of contradiction. This publication exists to help you write down what you can safely observe and what you were told, in a form that stays legible weeks later.

It is a documentation aid, not an emergency service. Nothing here dispatches a crew, interprets an insurance policy, diagnoses mold, promises a drying outcome or sets a deadline. It offers four written guides and one private record builder that exports plain text from your own browser.

Open the incident record builder Start with the documentation guide

Illustrative room section with a numbered observation log A schematic side section of a room drawn in midnight blue line work. A dashed vermilion waterline crosses the wall and floor area. Three numbered markers show where a person standing safely at the doorway could note a waterline height, a visible sag, and a utility panel position. A numbered list beside the drawing names each marker. The drawing is illustrative and shows no specific property. 1 2 3 Section through one room — schematic, not to scale Observation points a person can reach from a safe position Floor Dashed vermilion: visible waterlines as marked Numbered markers correspond to the log entries below.
Schematic drawn for this publication. It shows how observation points can be recorded, not what any particular room contains.
  1. 1 Waterline height and the wall it crosses, with the room named.
  2. 2 Any visible sag, bulge or separation, noted as seen rather than diagnosed.
  3. 3 The utility panel position and status someone qualified reported.

The tool

A record built in your browser, downloaded as plain text

The incident record builder collects event dates, ground-level observations taken from a safe position, a checklist of records and photos you have already made privately, questions for a contractor, and any proposed work with its stated exclusions. It assembles those into a plain text file you download yourself.

Nothing you type is uploaded, stored or sent anywhere. There are no accounts, no file attachments, no image uploads and no analysis of your inputs. The download button creates a local text file only after you have assembled the record, and any edit disables it again so the file always matches what is shown.

Use the incident record builder

What the builder asks for

  • Date of the water event and the date you found or reported it
  • Known hours the area stayed wet, entered as your own estimate
  • Where you observed from and what you could safely see
  • Utility status someone qualified reported
  • Eight records and photo items, ticked only if already done
  • Questions to raise before any agreement is signed
  • Proposed work, stated exclusions and where the scope came from

The builder sets no deadline and draws no drying conclusion from the hours you enter. It does not decide whether your home is safe to occupy.

The four guides

Read in the order the work happens, or jump to the one you need

  1. Document water damage without putting yourself at risk

    What to photograph and write down, and which observations belong to someone qualified rather than to you. Grounded in EPA flood cleanup and indoor air guidance and FEMA documentation practice.

  2. Compare a restoration scope of work

    How to read a written scope line by line: stated work, stated exclusions, who determines completion, and what questions to put in writing before anything is signed.

  3. Organize the incident timeline

    Keep a dated log of discoveries, calls, visits and decisions, so a sequence that is obvious today can still be read plainly months from now.

  4. Questions before restoration work starts

    A working list of questions about scope, exclusions, inspection, permits and record-keeping — to raise, not to rely on as an endorsement of anyone.

What the primary sources actually say

Safety statements, kept to their sources

Every safety statement on this site is drawn from EPA, FEMA or City and County of Denver material listed as a source. Where those sources differ, the difference is shown rather than smoothed over. None of these statements is a diagnosis for your home, a coverage decision or a deadline for your property.

Selected sourced statements, with their published qualification
Statement Source and qualification
The key to mold control is moisture control: find and fix the water source, remove bulk water and dry the area quickly — within 24–48 hours if possible. EPA guidance. The 24–48 hour figure is stated as a target, not a guaranteed or universal deadline.
Keep indoor relative humidity below 60 percent, ideally between 30 and 50 percent. EPA indoor air guidance. A humidity control target, not a promise that mold will not occur.
Clean mold off hard surfaces with mild detergent and water rather than biocides; areas larger than about 10 square feet may require professional remediation. EPA household guidance. The 10 square foot figure is framed as a possible threshold. A separate FEMA fact sheet mentions cleaning hard surfaces with bleach, which differs from the EPA household guidance.
If residents have evacuated, wait to re-enter until professionals say it is safe, with no structural, electrical or other hazards. EPA guidance. This site repeats it and does not advise re-entry.
Consult an insurance adjuster or insurance company before signing any cleaning, remediation or maintenance agreement. FEMA guidance. Relayed here as a question to raise; no policy is interpreted here.
Non-structural repair due to water damage may qualify for expedited plan review in some Denver commercial and multifamily projects. Denver Community Planning and Development. Eligibility is determined by the city reviewer, and projects judged too complex move to standard review.

Sources: EPA mold resources, FEMA, and City and County of Denver. Read each at its own site for current wording. Local requirements may change.

What this site is not

A written record is not an emergency plan

This is an independent homeowner documentation resource. It does not dispatch crews, does not act as an insurer or adjuster, does not diagnose mold, does not promise drying outcomes and does not set universal deadlines. It publishes no reviews, offices, prices, credentials or contractor endorsements.

If a space may be unsafe, the sources here point to professionals and local officials rather than to a web page. If a question is about coverage, it belongs to your insurer. If a question is about permits in Denver, it belongs to the city reviewer.